READ OUR REVIEWS
“I wish to express my appreciation to you and your staff for the exceptional work that you completed on the University’s behalf. The end of May brought a rain storm that soaked our Campus, inside and out. Our Campus library, many of our academic buildings, and residential apartments were damaged beyond what our Physical Plant staff could service. After surveying the damage, the University’s insurance company determined that we needed additional clean-up assistance, which led to the phone call to ACR.
Jim, thank you for your hard work ethic and determination to see the job done thoroughly and expertly. I would highly recommend you and your staff to other colleagues and businesses that may need clean-up and restoration services.”
David Pickering Director of Business Services
While ACR is one company I never wanted to have to call, it is a greatly reassuring to know that you are there whenever disaster strikes. From my experience, I know why ACR is listed on Sudler Property Management’s Client Advantage program as you more than meet and greatly exceed the high standards required to be a vendor.
William Bennett, CMCA
I want to send our sincerest thanks to you and your ACR team for the amazing work restoring our facility after our roof fire. You and your team responded so quickly the night of the fire, it was exceptional. The team knew exactly what we needed to immediately begin recovering from the fire and once on site acted decisively and guided us through the process. Within a short period your team, led by John had developed a remediation plan and laid out a workable timeline.
I pray that we do not have future issues, but I know that if we do, we have experts at ACR to restore our facilities.
I would highly recommend you and your team to any firm that would need restoration services after a crisis hits.
Brian McAuliffe Director of Risk Management
I have been in the property management business for fifteen years and I rarely witness a response like this from any of my vendors. I have included ACR as a preferred vendor for the forty properties we manage in downtown Chicago and surrounding suburbs.
Rosa Hammerquist, Director of Property Management
ACR provided excellent service when I needed them for a personal flooding issue. The company was responsive, attentive, and addressed all of my questions. Most importantly they did an excellent job of saving my floors from being ruined. Great job ACR!
Tyler LaMantia, CLCS
I had the opportunity to work with ACR on the Piers Condominium Fire Restoration Project and would like to express my appreciation for the excellent service that was provided. I was brought on to work as the Property Manager specifically devoted to the remediation and restoration of the fire building and worked closely with the ACR team to make sure that the needs of the residents and the standards of the Association were met.
The atmosphere resulted in a positive outcome with residents even though it was a very difficult and tragic situation. I believe that overall, the owners were very pleased with the way the restoration was handled and it was due to the team that ACR had assembled to work on the project and their ability to communicate with everyone on a regular basis throughout the entire process. I would highly recommend ACR due to my experience with them.
Janice Subasic, CMCA
ACR Restoration has been working with FirstService Residential Illinois for over 15 years where their service level and attention to detail is first class. If you are in need of assistance with a Fire or Flood, Mold Remediation, or Bio Hazzard, ACR is equipped to assist your management team and our FirstService Residential clients with their property loss. Working with the best contractors, equipment and talent provides our management teams with reduced stress, and our managed clients with a true advocate when a catastrophic event happens to their homes. Whether high rise, multi-family or single-family homes, ACR has the knowledge and experience to be considered a solid “go to” restoration contractor.
Bob Meyer Executive Director of Engineering Services
“I am highlighting the exemplary work that Eric and your team (ACR) did. Given the circumstances, this project had all the potential in the world to be an intense nightmare for everyone involved, instead we have been getting compliments from the residents and management alike.”
Zack D. FSR Project Manager
Bob and his team completed a mold remediation in my condo. I couldn’t have selected a professional more responsive and competent than Bob. He communicated clearly and gave me confidence that all mold would be removed. He and his team worked diligently and the remediation was completed in the timeframe he quoted. In addition, he continued to work with me to talk to the property manager which was above and beyond the expectations I had.
Susan Kaplan
As a management agent, communication is imperative; being the conduit between the contractor and the homeowners can be a very difficult position if there is a lack of communication. We were able to keep the homeowners advised on a regular basis through our platform because of the excellent communication we received from ACR. While I hope not to have an incident where I need to reach out ACR, I am confident that if and when I do, the project will be handled with professionalism.
Robyn G. Braun, CMCA
“I had the pleasure of dealing with Brian recently regarding having a moisture test done at my parents townhome. It is not too often today that I come across an employee who is diligent, helpful and efficient - someone who genuinely cares about his customer. I have to commend your employee Brian on being just that. Brian was awesome to deal with and expeditiously came out and tested the unit and turned around a report within 24hrs. I hope to never need your services in the future, but should I or know someone who might, I will be sure to recommend your company!”
Elayne DeSalvo
Over the past thirteen years, Gallagher Bassett Services, inc. has had the pleasure of working with ACR to assist our clients with all aspects of water mitigation, specialized work on hardwood gymnasium floors, biohazard cleanup, mold remediation and other emergency response needs. Regardless of the size of the job, the results are consistent, the job site is well maintained, well managed, organized based on each clients specific needs and the costs are well documented. Regardless of the size of the job, we have found that ACR responds very timely and the communication is consistently proactive.
ACR is one of our preferred vendors and I highly recommend them for any remediation work.
Chris Poulin
