LARGE & CATASTROPHIC loss
Tornados, fires, high-speed winds and widespread flooding are becoming more and more frequent, increasing claim volume and exhausting facility and property budgets. ACR has the experience, systems and credentials needed to help simplify the complexity of your large loss and recovery.
MANAGING COST, SPEED & RISK FOR INSURANCE AdjusterS
Intention. Experience. Execution.
ACR has thrived while developing a model for success for large loss adjusters. We have a network of strategic partners and relationships that will rival our national competitors to meet the demands and the scale of a catastrophic or major weather event.
We have dissected every internal system and process in order to achieve maximum efficiency. When more knowledge was required, our Mitigation Team produced two RIA & IICRC Certified Restorers and three Water Loss Specialists. When ACR faced repeated challenges by the insurance industry over materials costs during the claims process, we developed and perfected a proprietary hardwood floor drying system that earned us two International Phoenix Awards for Excellence in Innovation. We also added three ICRA Certified Remediator Supervisors years before the global pandemic was a threat.
We have spent 38 years listening to our clients in order to speak directly to their unique challenges in the vertical markets we serve in order to provide customized project solutions. But our approach to tackling these losses is always the same—maintaining operational continuity. We mitigate risk, while reducing expense and loss of use to you and your business.
Industries We Serve
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Education
After decades of serving K-12 school districts, colleges, universities and other higher education facilities, ACR fully understands how even one day of displacement can sting with a cascading effect on students, staff and costs.
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Residential & Commercial Property Management
ACR has worked with Commercial Property Managers and Residential Homeowner Associations across a variety of multi-tenant properties. We understand that timing is critical when an emergency occurs.
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Property & Casualty Insurance
The current economy has forced insurance companies to double their efforts to control claim costs. ACR hits the mark by focusing on planning, mitigation and recovery first, before tear-out and replacement are even considered.
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Healthcare & Assisted Living
A healthcare organization’s ability to deliver care to patients or residents is crucial. In many cases, their lives literally depend on it. ACR understands that the preservation of operational continuity is top priority in these environments.
When disaster strikes, ACR is on-call 24/7 to travel cross-country to assess damage FROM Catastrophic Weather EventS IN real-time
WHAT TO DO WHEN UNPLANNED WATER EMERGENCIES THREATEN BUSINESS CONTINUITY
RUPTURED PIPE FLOODS MANUFACTURING FACILITY
When a water main ruptured beneath the ladies locker room inside a manufacturing plant, it left a flooded loading dock and almost 1 foot of water and mud mixture throughout the entire 40,000 square feet and adjacent offices shutting down business operations.
“I have been in the property management business for fifteen years and I rarely witness a response like this from any of my vendors. I have included ACR as a preferred vendor for the forty properties we manage in downtown Chicago and surrounding suburbs.”
—ROSA HAMMERQUIST, COMMERCIAL PROPERTY MANAGER, MARC REALTY
ACR helps STREAMLINE LARGE LOSS CLAIMS FOR ADJUSTERS AND THEIR CLIENTS
We make the claims process more efficient from start to finish by streamlining typical industry processes by providing detailed documentation and inspection on the front end, so projects move quickly at the back end.
In addition, using ACR’s proprietary Roadmap to Success paired with industry technologies like Matterport Mobile allows our team to give you 3D images in real-time, which proactively prevents multiple site visits.
By using Dash Project Management software, we’re able to keep communication transparent and up to date. Utilizing software like Xactimate, Symbility, Encircle, MICA, and more allow us to provide you with the detailed documentation you need to close files quickly and accurately, saving you time and money.
Want to talk more about reducing claims costs? Contact ACR today and we’ll give you a glimpse into our game-changing process.
“Regardless of the size of the job, the results are consistent, the job site is well maintained, well managed, organized based on each clients specific needs and the costs are well documented. We have found that ACR responds very timely and the communication is consistently proactive.
ACR is one of our preferred vendors and I highly recommend them for any remediation work.”
Chris Poulin, Assistant Vice President Gallagher Bassett
Emergency response agreements with ACR
ACR’s Emergency Response Agreement (ERA) helps give property managers & engineers, risk managers and facilities directors the peace of mind they need when faced with an emergency event at their property or business. This valuable tool serves as the central source of all the most pertinent information needed for a quick recovery. Knee deep in a flood or fire event is not the best time to be screening restoration contractors. Time is money.
We strive to promote the highest likelihood of a successful outcome and recovery to operational continuity by creating emergency plans that include specific data that is critical at the time of an inevitable loss, including key internal & external emergency contacts, utility/system location information, and the building’s structural details.
An ERA with ACR will give you:
Priority response in an emergency or catastrophic event
Service pricing set in advance of emergency response
An established, pre-qualified contractor who will prioritize your company’s needs
Resources you need to handle any disaster or event that may interrupt business operations
Emergency responders who know you and your business
A restoration partner that is accustomed to insurance pricing and insurance program requirements
An ERA serves as the central source
of all the most useful and pertinent information for recovery.
