Fire losses can be quite traumatic with policyholders left anxious and devastated. ACR understands the emotional as well as the technical component of a fire restoration project and works closely with policyholders to keep them well informed and part of the process of restoration. This returns a sense of control and the reassurance that life will get back to normal as quickly as possible.
There is a wide variety of damage caused by fire and smoke, especially persistent odors that can spread throughout a building and contaminate both contents and structure. Almost every fire loss has the potential to be highly disruptive to personal or business routines and often results in displacement of occupants during the restoration process.
With ACR, education and experience bring consistently better outcomes with reduced loss of use and operational expense.
The primary goal of ACR in performing restorative cleaning for our clients is to help them maintain operational continuity during the recovery process. This can only be possible with vast experience and advanced education - ACR boasts TWO Master Fire & Smoke Restorers (MSR/IICRC), an advanced educational designation that includes a series of prerequisite certifications and combined knowledge base.
The nature of the materials that have burned makes a world of difference to how the damage is cleaned. Once this is determined, the correct and most effective cleaning method is chosen. Using a cleaning method that is not a match for the type of smoke will result in a failed restoration, as well as the strong possibility of causing further damage.
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