CE Courses

Prevention, Response, and Risk Management

2 FREE CE Credits approved through CAMICB, IDRPR, & SEIU Local-1

This continuing education-based webinar is designed for community association managers, property management professionals, and building operations teams seeking a better understanding of mold prevention, identification, remediation, and risk management.

Join ACR’s Bob Smolka, CMR, on Tuesday, June 9th, 2026, at 10:00 AM Central, for an informative virtual session focused on helping property professionals recognize mold-related concerns early, respond appropriately, and work confidently with trusted remediation contractors throughout the process.

Participants will gain practical insight into the science behind mold growth, including basic microbiology concepts, the five conditions mold needs to thrive, and the potential health effects associated with mold exposure.

This course will also cover:

• How to identify common signs of mold growth

• Best practices for mold prevention and moisture control

• The importance and role of professional mold testing

• Proper mold remediation processes and expectations

• How to select a qualified and trusted mold remediation contractor

• Strategies to reduce property damage, liability concerns, and resident disruption

By the end of the webinar, attendees will have a stronger understanding of how proactive planning and informed decision-making can help protect both properties and occupants from the long-term impacts of mold.

Reducing Delays, Costs, and Claim Complexity

Approved for GA, TX, IL, IN, OK, WY & FL Department of Insurance

Join us for a 1-hour educational webinar, including live Q&A, on Tuesday, June 16, 2026, 10:00 AM Central Time, designed specifically for insurance adjusters and producers looking to better understand how the right restoration partner can positively impact claim efficiency, communication, and overall outcomes.

This virtual session explores how restoration contractors who utilize detailed documentation, thorough inspections, and advanced technology can help streamline the claims process, reduce unnecessary site visits, and support faster, more cost-effective claim resolutions.

Participants will also learn about the three major factors that influence the success of a property claim and why partnering with restoration professionals who have the proper industry education, certifications, and experience can contribute to improved claim performance and stronger loss ratios.

This course will provide practical insight into how the right restoration strategy can:

• Accelerate claim processing and resolution timelines

• Reduce travel time and administrative burdens for adjusters

• Improve communication and documentation throughout the claim lifecycle

• Support more accurate scoping and decision-making

• Help minimize overall mitigation and repair costs

• Contribute to improved customer satisfaction and claim outcomes

By the end of the webinar, attendees will have a stronger understanding of how strategic restoration partnerships and technology-driven processes can create more efficient, consistent, and successful insurance claim experiences.

Understanding Risks, Response Time, and Insurance Coverage

2 FREE CE Credits approved through CAMICB, IDFPR, & SEIU-Local-1

Join us on Tuesday, June 23, 2026, at 10:00 AM Central, for a continuing education-based webinar with live Q&A designed for community association managers, property managers, and residents who want a clearer understanding of how water damage impacts hardwood flooring systems—and what can be done to prevent costly delays and unnecessary loss.

This session breaks down the real-world challenges property managers face when dealing with water intrusions affecting hardwood floors, especially in kitchens, bathrooms, and other high-risk areas where moisture can quickly escalate damage if not addressed promptly.

Participants will gain practical insight into the importance of immediate response and how understanding the mitigation process can help reduce project delays, improve communication with contractors, and support better overall outcomes during a water loss event.

The course also explores the science and strategy behind hardwood floor drying, including why it is often an effective solution for preserving flooring systems when water damage occurs.

Attendees will also gain a clearer understanding of insurance coverage considerations, including what is typically covered, where policy limitations may apply, and how flooring-related claims are evaluated.

This webinar will cover:

• Why rapid response is critical in hardwood floor water damage situations

• Common causes of delays in mitigation and how to avoid them

• The hardwood floor drying process and why it works in certain scenarios

• How water damage impacts kitchens, bathrooms, and flooring systems differently

• Key insurance policy considerations for flooring-related claims

• How better knowledge of mitigation improves decision-making and outcomes

By the end of the session, attendees will have a stronger understanding of how timely action, proper mitigation strategies, and insurance awareness can significantly reduce damage severity and improve recovery results.

Managing Time, Cost, and Uncertainty

This is a GREC-approved (Georgia Real Estate Commission) continuing education-based webinar designed for property managers and real estate professionals.

Join us on May 20th at 9:00 AM Eastern for this virtual course built for community association leaders, property management executives, supervisors, and building engineers who want to better understand how water events impact property operations, budgets, and risk exposure.

Participants will learn to approach water damage with a mitigation-first strategy, focusing on rapid response, proper equipment use, and understanding water classifications that influence project outcomes.

This course provides practical insight into how the right response can:

Reduce overall mitigation and repair costs

Minimize disruption and loss of use for residents

Prevent secondary damage, including mold growth

Improve communication and decision-making during emergencies

Support more efficient insurance claims and outcomes

Managing Cost, Speed, and Risk

This is a GREC-approved webinar for 3 FREE CE Credits by the Georgia Real Estate Commission.

Join us on March 25th at 10:00 AM Eastern for this advanced CE virtual course built for Georgia community association leaders, property management executives, supervisors, and building engineers, who want to better understand how mold impacts property operations, budgets, and risk management.

Participants will learn how to approach mold with a mitigation-first strategy—focusing on early intervention, proper containment, and cost-effective remediation aligned with IICRC industry guidelines.

This course provides practical insight into how the right response can:

Reduce remediation costs

Minimize disruption and loss of use

Protect property assets and reserves

Limit insurance exposure and secondary damage

CAMICB, IDFPR, & SEIU Local-1 Approved

This is a 1-Hour Course with Q&A, offering 2 FREE CE Credits IDFPR Course # is 293.000029

Join us on Tuesday, March 3rd.
10:00 AM CST/11:00 AM EST.

Fire damage represents one of the most devastating and costly property emergencies. Understanding proper restoration protocols is essential for minimizing damage, controlling costs, and ensuring safe habitability for residents.

Attendees will learn to:

Understand the scope and financial impact of fire losses in residential properties

Identify critical actions required in the first 24 hours following a fire

Recognize common secondary damage risks and mitigation strategies

Navigate the insurance claim process, including ACV, RV, and code upgrades

Anticipate timeline delays related to investigations, permits, and environmental hazards

Implement risk mitigation and documentation protocols to reduce liability

Develop proactive preparedness strategies to protect residents and association assets

GREC (Georgia Real Estate Commission), CAMICB & IDFPR APPROVED

This is a 3-Hour Course with Q&A offering 3 FREE CE Credits Exp. 01/27.

Join us on Tuesday, September 23rd at 11 AM EST for this advanced CE virtual course.

Recognizing mold can be more complicated than you may think. In addition to structural risks, mold carries risks that can threaten the health and safety of your tenants and residents, which can leave your property vulnerable to serious liabilities. Now in today’s litigious environment, consumers, Real Estate professionals and property managers are overly cautious about the presence of mold in their own home or the properties they manage.

Join us for this advanced GREC virtual course. It’s designed to give a common sense approach and solution to problems that are not, in most cases, life-threatening and are, in all cases, manageable with effective, and inexpensive mitigation techniques by a reputable IICRC & NORMI-certified remediation contractor.

Join us on Wednesday, August 13, 2025 at 10:30 AM CST / 11:30 EST, featuring live Q&A and practical takeaways for facilities professionals who manage properties with hardwood flooring.

Hardwood floors are a high-value feature that, without proper maintenance and rapid response when issues arise, especially water damage, can become one of your biggest liabilities.

In this webinar, you’ll learn:

How to develop a routine maintenance plan to extend the life and appearance of your hardwood floors

Tips to prevent common issues like cupping, warping, and surface damage

How a quick response and reaction to a water event can’t be ignored

How drying processes cannot be overlooked or ruled out

Water damage doesn’t always mean replacement – restoration is possible and can save you significant time & money

Join us for a 2-hour continuing education webinar on Wednesday, July 30th, 2025, at 10:00 AM CST / 11:00 AM EST, featuring live Q&A and practical takeaways for property and building managers, with Jim O’ Callaghan, Managing Director of ACR.

This course offers 2 FREE CE Credits that are IDFPR, CAMICB, & SEIU Local-1 Approved for property managers

With new legislation quickly gaining widespread traction, rising insurance premiums, and the pressure to maintain aging infrastructure, a new reality is setting in for HOAs.

Join us to learn more about HOA trends:

Insurance premium drivers and their impact

New requirements and how they affect overall budgets

How to review and analyze data related to severity and impact

The psychology behind planning for property managers

Recovery strategy best practices

Impact analysis of continuity plans on your budget

How to audit your current plan for successful outcomes

Join us for a 2-hour continuing education webinar on Wednesday, June 25th, 2025, at 10:00 AM CST / 11:00 AM EST, featuring live Q&A and practical takeaways for property and building managers, with guest speaker Dan Schmidt from Comstruct Sales LLC.

This session will cover how annual roof walks and routine maintenance can dramatically reduce headaches, extend the life of commercial roofing systems, and prevent costly emergency repairs.

You’ll learn:

What to check after major storms or service work

How to keep roofs and drainage systems clean and functional

Why does restricting access and proper safety training matter

Best practices for maintenance planning and documentation

We’ll also discuss the core factors that impact roof performance over time, and how proactive care supports better decision-making and long-term value.

Join us for a 1-hour educational webinar on Wednesday, May 14th, 2025, at 10:00 AM CST/11:00 AM EST, including Q&A developed for insurance adjusters and producers where we show how choosing the right restoration partner that uses detailed documentation, inspection and technology can help you process files more quickly resulting in less travel time to jobs and quicker, less costly claims resolutions.

You will also learn about the 3 major factors that affect the outcome of a successful claim, and why choosing a contractor with the right industry education and experience will help lead to improved loss ratios.

CAMICB & IDFPR APPROVED

Join us on Tuesday, April 22nd, 2025 at 10 AM Central for this 1-Hour Course with Q&A developed for Property Managers and HOA Board members.

We will discuss current challenges Property Managers face related to water damage claims.

Understand the mitigation process to better arm yourself with knowledge about delays and how to prevent them. Know the key differences between H06 and H03 Policies and how it affects your HOA.  Discover the big secret insurance carriers don’t want you to know. Understand the ins and outs of your policy and where you can save money.

This course features an engaging Guest Presenter.

Join us for a 1-hour educational webinar on March 25th, 2025, at 10:00 AM CST/11:00 AM EST, including Q&A developed for insurance adjusters and producers. We’ll show you how choosing the right restoration partner that uses detailed documentation, inspection and technology can help you process files more quickly resulting in less travel time to jobs and quicker, less costly claims resolutions.

You will also learn about the 3 major factors that affect the outcome of a successful claim, and why choosing a contractor with the right industry education and experience will help lead to improved loss ratios.

This is a 3-Hour Course offering 3 FREE CE Credits Exp. 02/27. Course #78312

Join us on Tuesday, March 11th, 2025 10 AM Eastern for our advanced Georgia Real Estate Commission (GREC) approved webinar, where you’ll get expert insights into what it takes to keep your water-damaged property manageable.

The instructor will walk step-by-step through a case study that will guide you through a water event.

Last, you’ll learn how effective mitigation techniques can save time and money from a reputable, IICRC, and NORMI-certified remediation contractor.

CAMICB & IDFPR APPROVED

This is a 1-Hour Course with Q&A offering 2 FREE CE Credits Exp. 01/27.

Join us on Tuesday, March 4th, 2025 at 10 AM CST for this advanced CE virtual course.

It’s designed to give a common sense approach and solution to problems that are not, in most cases, life-threatening and are, in all cases, manageable with effective, and inexpensive mitigation techniques by a reputable, IICRC & NORMI certified remediation contractor.